Frequently asked questions

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  • "Activities and entertainment"... what do these refer to in the camp site descriptions?

    A wide range of things – from face painting and treasure hunts for young children, to climbing and canoeing for older ones, to karaoke evenings and family discos for all. In France, these events are known as animation. Some sites organise just a few, or no, activities a week; others have a full daily programme. The staff will generally be chosen on the basis of their ability to work with people (especially children) and for their proficiency in the languages of the majority of their customers, so only some sites provide English-speaking entertainment teams. Activities and entertainment are usually arranged in July and August only. Events are normally over by about midnight but on more lively sites they can continue until much later, especially in high season. There may also be  similar off-site events going on near camp sites in popular resorts or at peak times. Please ask if you need further details. Read more »

  • Any special deals in low season?

    Many sites have further low-season tariffs that we can’t fit into our price panels, but you will always be charged the right tariff. Read more about our low season touring option CampingCard ACSI.

  • Apart from the size, what are pitches on these sites like?

    Most sites have been created in the existing natural landscape, so pitches are often not perfectly flat or even. Many pitches are bounded by shrubs or hedges. Some sites offer all-service pitches (often called grand confort or tout confort in France), each with its own electricity, water and drainage point. These may be no larger than standard pitches. In site descriptions, our definition of an all-service pitch is that it has an electricity supply, a water supply and grey water drainage. It usually does not include a hardstanding. Water and drainage may mean simply a tap and a drain on the pitch. The “All-service pitch” supplement shown in the price panel is for water and drainage and does not include the cost of electricity. In some cases a direct connection may be possible to the water supply and/or drainage.