Frequently asked questions

Look for answers using the search box below.

For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

Find answers: Submit a question

  • Can I purchase a Club membership as a gift?

    We have a range of vouchers available which you can purchase as gifts for friends and family. Also available to purchase is a gift wrapped membership pack. Visit the Gifts website page to find out more.

  • How do I join a Special Interest Section?

    You can do this online when you join the Club or rewnew your membership. At all other times, please telephone the Membership Department on 0845 130 7632.

  • How do I login?

    You will see a My account button at the top of every page of the Club website. To see what is available in the Members' Area click the Members' Area tab listing what can be found in there. Read more »

More