Home > Help and Advice > Travel Planning > Highways Agency Highways Agency Get ready for winter Smart Motorways Highways Agency The Highways Agency are responsible for England's strategic road network - managing traffic, tackling congestion, informing road users, improving safety, minimising adverse impact on the environment and more. They offer a range of services, including those below. Traffic England Website Traffic information services providing real time information for events on the network including the Variable Message Signs (VMS). Highways Agency traffic information services Highways Agency contact details Telephone: 0300 123 5000 Email: firstname.lastname@example.org. Transport Direct Use this to plan journeys using other methods of transport, also showing CO2 levels for different forms of transport. Get ready for winter Advice from the Highways Agency to help you when out driving this winter. Smart Motorways More about Smart Motorways from the Highways Agency.