Owner Satisfaction Surveys

Thousands of you shared feedback on your camping units in the Club's first combined Owner Satisfaction surveys last year. We're now inviting you to do so once again.

The Caravan and Motorhome surveys, run jointly by The Camping and Caravanning Club, Practical Caravan and Practical Motorhome magazines, are designed to reveal the best in caravan and motorhome reliability, build quality and great customer service offered by suppliers. These surveys are also the first of their type to feature both new and pre-owned motorcaravans.

Similarly, the Club's Tent Owner Satisfaction Survey seeks to investigate your thoughts and feelings on tents.

We welcome feedback on any camping unit bought or owned since January 2014. Last year's findings revealed that poor fit and finish (caravans), sloppy pre delivery inspections (motorhomes) and poor quality pegs (tents) were among your most commonly voiced complaints, and we hope to see fewer instances of these this year.

By celebrating the best caravans, motorhomes and tents on the market, and highlighting areas for improvement, we aim to improve the overall quality and reliability of units on sale today. Our aim is to help you shop smarter and buy better, dependent on your particular camping needs.

So tell us, however you choose to camp, what are your top picks when choosing a unit, and what strengths and weaknesses you have encountered with your latest purchase. 

Click on the links below to complete our survey, selecting your unit type as appropriate.

Caravan Owner Satisfaction Survey >

Motorhome Owner Satisfaction Survey >

Tent Owner Satisfaction Survey >